What Our Customers Say

  • “If I could give them 10 stars, I would! The whole staff at Hines gives exceptional service! They took care of a heating emergency in 2021 during a blizzard and a medical emergency. … Always courteous and professional when they arrive and the office staff are super friendly on the phone. … Well done and so grateful we have such a caring service provider in our area!”
    J. T.
  • “I would recommend this company to anyone without hesitation. … Amber and Jodi at the main office go out of their way to help people in difficult situations… Logan came and quickly diagnosed issues with my Navien tankless heater and he was polite, efficient and neat in his work. He was honest about follow up and gave great advice on next steps.”
    Emily Leminger
  • “We are very satisfied with Hines. We were able to talk with a person who actually helped us get our furnace running. We had Jody come and check it out and he was very professional and the cost was less than we were quoted by another company. We will be sure to call them in the future when needed. Thank you”
    Claudia Golley
  • “Hines plumbing was recommended by a family member for oil tank replacement. Their swift professional service did not disappoint me. Their office was very polite and kept me informed of every step of the process. … I am 100% satisfied with the great job done by Hines Plumbing. I am looking forward to doing future business with a 5 star outfit!”
    Jim Lamb
  • “Fast and reliable service! They helped me with our water well pump in house last year and just last week did an emergency drain line replacement at the business location. I Highly recommend their technicians and the ladies at the office are super nice too.”
    Victor Rakovich
  • FamilyA family business that cares
  • BBBAccredited business
  • FriendlyOffice staff ready to help

Compliments, complaints, concerns: how did we do?

We take customer feedback seriously. Tell us whether you had a positive experience or an unfavorable one.